Real Words from a Real Client

At Spirit HR, we pride ourselves on doing things differently. That’s not just a tagline — it’s how we’ve built our business.

Recently, we received a message from a new client — unprompted, unrehearsed, and filled with direct feedback about why they chose Spirit HR over every other PEO they explored. We’re honored by their words and excited to share them here.

🏥 1. Offering What Employees Actually Want: BCBS Access

“Spirit HR might have been the only PEO provider in the entire area that offered Blue Cross Blue Shield (BCBS). Every other vendor was pushing Aetna or United.”

For employees, BCBS means access to the widest in-network provider list in the region. For employers, it means stronger recruiting, better retention, and fewer surprises. We know that — so we made it happen.

🧩 2. Real Customization, Not Just a Menu

“Spirit was the only PEO willing to entertain the idea of a-la-carte benefits. Everyone else offered a rigid, cookie-cutter model.”

We believe a modern HR partner should flex to your business — not force you into a pre-packaged system. Our team takes the time to listen, understand, and build a solution that fits your people, not just your payroll.

💵 3. Transparent, Predictable Pricing — Without the Surprises

“Other PEOs based everything on gross payroll, which made us nervous. Every raise or promotion meant our fees would go up. Spirit HR actually took the time to understand our business and offer something more transparent.”

At Spirit HR, we work with clients to design billing structures that are fair, understandable, and sustainable. No surprises. No penalties for rewarding your team.

📞  4. Relationship-Driven Sales (That Actually Listen)

“Alex Hill wasn’t pushy. But he was persistent, in the best way. He followed up when I asked, listened to what I needed, and found ways to make it work.”

We don’t hire salespeople — we hire problem-solvers. Alex represents the spirit of how we do business: service first, relationship always.

⚡ 5. Payroll Support That Goes the Extra Mile

“Toby Portillo is the fastest payroll person I’ve ever dealt with — anywhere. He responds instantly and never complains, even when we make mistakes.”

Support isn’t a ticket number. It’s a person. Toby and our team show up when you need them — and fix issues fast, without attitude or red tape.

🎯 Final Thought: Different on Purpose

We’re not trying to be like everyone else. That’s the point.

We built Spirit HR to give clients:

• Benefits employees actually want (like BCBS)

• Customization that scales

• Predictable pricing

• Real human relationships

• Support that shows up

And we’re just getting started.

Jennifer Howard, Business Manager, The McKinney Partnership

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